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Legal

Website Privacy Policy

Effective September 16, 2026

The short version: this website exists to tell you about Bloom Health & Metabolic Care. We never sell your information, and we never share information about your health with advertisers. We may use privacy-respecting analytics and advertising measurement to learn which of our outreach reaches people, as described in sections 4 and 5. The only personal information we receive is what you choose to send us, such as joining our email list, booking a visit, or writing to us.

Looking for a different policy?

1. Who we are & what this policy covers

This website (bloommetabolic.com) is operated by Bloom Health & Metabolic Care ("the clinic," "we"), a physician-led metabolic health clinic in Rice Lake, Wisconsin. This policy explains how the website handles information about the people who visit it.

As a healthcare provider, the clinic is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). The protected health information we hold about our patients is governed by our Notice of Privacy Practices, which you also receive as a patient, not by this policy. Our patient app is covered by its own separate privacy policy. This website is an informational one; it is not where you enter or receive health records.

2. You can browse without giving us anything

There is no account to create and no login. You can read every page of this site without submitting any personal information.

3. Information you choose to give us

We only receive personal information when you deliberately send it, through one of these actions:

  • Joining our email list. If you sign up for the Bloom List, the email address (and any name) you provide is collected through our newsletter provider so we can send you occasional updates.
  • Booking a meet & greet or visit. Our "Schedule" buttons open our scheduling provider, where the contact details and appointment information you enter are handled by that provider to set up your visit.
  • Contacting us. If you email or call us using the details on the site, we receive whatever you choose to share so we can respond.

Please do not send sensitive health details through email or the website; those channels are for general questions. Clinical matters are handled through the secure channels your care team provides.

4. Information collected automatically

  • Basic server logs. Like virtually all websites, our hosting provider records standard technical information for each request, such as your IP address, browser type, and the pages served, which is used to operate the site securely and diagnose problems.
  • Analytics. We may use privacy-respecting analytics (for example, Cloudflare Web Analytics) to count visits and see which pages and links people use. Where we can, we choose tools that do not use cookies and do not identify individual visitors.
  • Advertising measurement. When we run advertising, links in our ads may include a campaign identifier, and we may record which ad or campaign brought you to the site so we can tell which outreach is working. If we use advertising or analytics cookies or similar technologies from partners such as Google or Meta, we list them in section 5, and you can limit them through your browser settings or the partner’s own controls.
  • A language preference. If you choose English or Spanish, that choice is stored only in your own browser so the site can remember it. It never leaves your device.

We never share information about your health, your conditions, or whether you are a patient with any advertising or analytics partner, and we do not use any of these tools to make decisions about your care.

5. Third-party services on this site

A few features are provided by outside companies. When you use those features, or when their content loads on a page, the provider receives the information needed to deliver it (which can include your IP address), under its own privacy policy:

  • Our email-list signup is powered by Flodesk.
  • Appointment scheduling is powered by Calendly.
  • Our location map and web fonts are provided by Google (Maps and Fonts).
  • The site is hosted and delivered by Cloudflare.
  • Links to our Facebook and Instagram pages take you to those platforms, which have their own policies.
  • Advertising and analytics partners. Depending on the campaigns we are running, we may use measurement tools from Google (Google Ads, Google Analytics) and Meta (Facebook and Instagram). These partners may receive technical information about your visit, such as your IP address, the page you viewed, and an ad click identifier, under their own privacy policies.

6. How information is used

Information you send through the website is used only to do the thing you asked for: to send the newsletter you requested, to schedule your visit, or to answer your message. The information collected automatically (section 4) is used to understand how people find and use the site and to measure our advertising. We do not sell your information.

7. When information is shared

We share website information only with the service providers named above, which handle it on our behalf under their terms; with the advertising and analytics partners described in sections 4 and 5, limited to technical information about your visit and never information about your health; and with authorities when required by law. Any protected health information the clinic holds is shared only as described in our Notice of Privacy Practices.

8. How information is protected

The website is served entirely over an encrypted (HTTPS) connection, and we work with established providers that maintain their own security programs. Because this is a public informational website, it is not the place where clinical records are exchanged.

9. Your choices

  • You can unsubscribe from our email list at any time using the link in any email we send.
  • You can ask us to correct or delete the contact information you have given us through the website.
  • You can clear the language preference by clearing your browser's site data.
  • You can limit advertising and analytics cookies through your browser settings, and you can opt out of personalized advertising through Google’s ad settings and Meta’s ad preferences.

10. Children

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect information from children under 13 through the website.

11. Changes to this policy

If we change this policy, we will post the updated version at this address with a new effective date.

12. Contact us

Questions about this policy or your information:

Bloom Health & Metabolic Care
1801 W. Knapp St. Suite #5, Rice Lake, WI 54868
[email protected]