Legal
Effective October 2, 2026
Looking for different terms?
Bloom Health & Metabolic Care (operated by Bloom Health LLC) sends text messages to patients who have agreed to receive them. Our texts are about your care and your account with us: scheduling and appointment reminders, invitations and account notices for the Bloom Health app, and replies to questions you send us. We do not send marketing or promotional text messages.
When you become a patient, our intake paperwork includes an SMS consent form. You agree to receive texts by writing your mobile number on that form and signing it. The consent reads:
By providing my mobile number, I agree to receive text messages from Bloom Health & Metabolic Care about my care and my account, including appointment reminders, Bloom Health app invitations and account notices, and replies to my questions. Message frequency varies. Message and data rates may apply. I can reply HELP for help or STOP to stop receiving texts at any time. Agreeing to text messages is not a condition of receiving care.
Agreeing to texts is optional and is never a condition of receiving care. If you text the clinic first, we may reply to you by text in that conversation.
Message frequency varies with your care. Most patients receive a few messages a month, usually around an appointment or a question they have asked.
The clinic does not charge for text messages. Message and data rates from your mobile carrier may apply.
Reply STOP to any message from us at any time (STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT also work). We will send one message confirming that you have been unsubscribed, and then no more texts unless you rejoin by replying START or asking the clinic. Stopping texts does not affect your care: we will reach you by phone, email or the Bloom Health app instead.
Reply HELP to any message, call us at (715) 663-6422, or email [email protected].
We do not sell, rent or share your mobile number or your text message consent with third parties or affiliates for their marketing or promotional purposes. Our messaging provider handles your number only to deliver our messages on our behalf. Health information is handled as described in our Notice of Privacy Practices; see also our Website Privacy Policy.
Standard text messages are not encrypted. Please don’t text us anything urgent: in an emergency, call 911.
Mobile carriers are not liable for delayed or undelivered messages. If you change your mobile number, please let the clinic know so we stop texting your old number.
If we change these terms, we will post the updated version at this address with a new effective date. Questions:
Bloom Health & Metabolic Care
1801 W. Knapp St. Suite #5, Rice Lake, WI 54868
[email protected]